Refund policy

Digital Products:

We stand behind the quality of our digital products and offer a 14-day money-back guarantee. If you are not completely satisfied with your purchase, you may request a refund within 14 days of the purchase date.

To request a refund for a digital product, please contact our customer service team at info@graftonecom.co.uk with your order details. Refunds will be processed within 7-10 business days.

Physical Products:

For physical products, we offer a 30-day return and refund policy. If you are not satisfied with your purchase, you may return the product within 30 days of receiving it for a full refund.

To initiate a return, please contact us at info@graftonecom.co.uk with your order details. Returned products must be in their original condition and packaging. Once we receive the returned product, we will process your refund within 7-10 business days.